Fulfillment Policy

Cancellation and Refunds

At IIISLEEP, we strive to offer flexible and fair cancellation and refund policies to enhance your learning experience. Below you will find detailed information regarding our policies for refunds and cancellations of the educational services.

Agreement for Educational Services

All individuals who enroll in the programs are required to sign an Agreement for Educational Services before commencing their course of study. Upon acceptance into the program, you will receive an Offer Letter along with a link to the Agreement for Educational Services. The content of this Agreement for Educational Services varies depending on the specific program selected and is provided as a final step before the submission of your reservation deposit.

Right to Cancel

You have the right to cancel your Agreement for Educational Services without any penalty. You are eligible for a full refund if you cancel within fourteen (14) calendar days from the date you receive access to the Learning Management Platform, Canvas, and the associated learning materials.

Refund Process

In the event of cancellation within the specified fourteen (14) day period, we will refund any fees and charges that have already been paid by you or on your behalf. The refund will be processed within thirty (30) calendar days of receiving your cancellation request.

Termination of Agreement

You may choose to withdraw from the training program and terminate your registration along with your Agreement for Educational Services at any time. However, please note that if you terminate your Agreement fifteen (15) or more calendar days after receiving access to the Learning Management Platform Canvas and the learning materials, please be aware that all tuition fees are non-refundable.

Access to Learning Management System

Upon sending their reservation deposit, all accepted individuals are granted access to our Learning Management System, Canvas, within the appointed deadline. We ensure that all individuals accepted into the program can access Canvas from their location. This access allows every accepted individual at least fourteen (14) calendar days to engage with Canvas and ascertain that it meets their educational needs.

Special Provisions for Access Issues

If you cannot access any of the program materials or systems, including the Learning Management System, Canvas, within the initial fourteen (14) calendar days from the date your access is granted, you are entitled to terminate the Agreement for educational services. It is important to communicate these access issues within this fourteen-day period to be eligible for a full refund. This provision ensures that should technical barriers prevent you from engaging with the course content as intended, you have a recourse that respects your right to a quality educational experience.

Additional Information

We are committed to ensuring that you have the best possible experience and access to high-quality educational resources. Should you encounter any issues or require further assistance regarding our refund and cancellation policies, please do not hesitate to contact our support team.

We thank you for choosing IIISLEEP for your educational pursuits and we are here to support you.